Return to site

How to Activate & Deactivate Trend Micro DSA Using Command Line

· Security

In order to keep its high position maintained, the Trend Micro continually develops and reveals several new advancements. The Deep Security Agent is also a step in its race towards its aim of making the digital world more secure than before. The ‘zip’ files of Trend Micro’s this product is manufactured especially for the users who want to import the agents into the Deep Security surroundings. This is because sometimes the Deep Security Manager of such users is unable to connect with the Download Center Website.

This is a great program but many users don’t know about its proper usage. Our Trend Micro Activation Support professionals have arrived with correct guidance to help such customers. So let’s learn how can we activate or deactivate this Deep Security Agent (DSA) using a command line.

Instructions to Activate the Agent

The successful activation of the agent will register it with the DSM (manager). So, you are recommended to activate it with the manager prior to using it for protection of your computer.

You can go with any of the below to accomplish the activation process:

  • Activate The DSA From The DSM:

Go to the ‘Computers’ -> Right-click on the one whose agent you like to activate -> Choose ‘Actions’ and then select ‘Activate/ Reactivate’ option.

  • Activate The DSA On The Agent:

Run the command given below:

dsa_control -a dsm://<dsm_host_or_IP>:<port>/. For detailed information regarding this command, look up to Trend Micro Technical Support Number -

  • Activate The DSA Via The Deployment Script.
  • Activate The DSA Via the Event-based Task:

This will automatically activate the computers whenever they connect with the manager or in case DSM syncs with a cloud account, the LDAP directory, or the vCenter.

Different Statuses shown by DSA:

No Agent: Signifies either of the subsequent situations:       

  • You are available with no agent that can run on the default port.
  • You are having a running agent but it is functioning with other manager and not at all paying attention to this manner.

Activation Needed: The agent has been installed successfully and need activation by the manager.

Reactivation Needed: The agent has been installed successfully but waiting for the reactivation by the manager.

Deactivation Needed: The agent has been installed successfully but showing already activated status, may be by the other manager.

Unknown: The device has been introduced without any status information, or has been provided by the method of LDAP directory process.

The agent status will turn to online after successful activation. And in case of any failure, then it shows an Activation Failed status along with the reason defining the failure.

Deactivate the DSA

In case you want the current Deep Security Manager to handover the control of your computer to some other DSM, you have to deactivate the DSA with its present DSM followed by reactivating the same with the fresh manager.

There are two ways with which you can deactivate the DSA. Automatically, from the DSM that is controlling it till now. But if the DSM ignore to contact the agent, then you have go for the manual deactivation.

Note: In order to run the manual commands provided below, you ought to have the administrator rights.

Use below command to deactivate the DSA on Windows:

  • Alter the agent directory (Default is C:\Program Files\Trend Micro\Deep Security Agent) from the command line.
  • Run the command: dsa_control -r

Use below command to deactivate the DSA on Linux:

Run the Command: /opt/ds_agent/dsa_control -r

In order to Start or Stop the DSA, do as follows:

Windows users:

Stop: Run the ‘sc stop ds_agent’ from a command line

Start: Run the ‘sc start ds_agent’ from a command line.

Linux users:

Stop: Run /etc/init.d/ds_agent stop

Start: Run /etc/init.d/ds_agent start

Next, from the aforementioned easy-to-follow instructions, you can call Trend Micro Antivirus Activation Support Number - 888-502-1607|1800-012-720 for the same process. The alternative way is provided because in some cases the guidelines may not help you out, or we can say that everyone is not experienced and may face difficulty in accessing the above instructions. Therefore it is advantageous to connect with Trend Micro Technical Support team which can help the users by using the latest technology based techniques and tools. They can carry out the process from their side by accessing your device remotely using the Remote Technical Support method. The method is transparent and allow you to keep an eye on the entire execution carried out by the engineers, by sitting in front of your device. Hurry up! Don’t wait & waste your time, call the Trend Micro Antivirus Technical Support Number technicians as swiftly as you could.

We have another similar blog that you may like:

All Posts

Almost done…

We just sent you an email. Please click the link in the email to confirm your subscription!

OKSubscriptions powered by Strikingly